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FAQs

FAQs.
 
1) How fast does my order ship? We generally ship the orders the next business day.
 
2) How long does my order take? We ship from North Carolina via Smart Post and it takes 3 to 7 full days to arrive.
 
3) When will new colors be arriving? Mexican blanket textiles have inconsistent availability. We are the only supplier that offers a choice of color combinations, but even our ability to do so is limited. 
You just have to check the site for updates. You can e-mail us and we can estimate the next shipment, but we cannot ever know for sure what combinations are coming.
 
4) CONTACT US THROUGH E-MAIL OR CHAT --- 
 
Often the fastest and easiest way to contact us is through e-mail us at mexicanblanketshelp@gmail.com. We respond to most e-mails within 15 minutes during business hours and often within hours during non-busines hours.
 
Our hours are M-F,  9 am to 5 pm EST. We do respond to e-mails outside of business hours.  
 
E-Mail: mexicanblanketshelp@gmail.com 
 
Call Us: We no longer offer customer service via the phone. Contact us through e-mail or chat. We do respond in a timely fashion.
 
Our Address:
 
MexicanBlankets.com
4824 Starcrest Drive
Monroe, NC 28110