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Shipping & Returns

Shipping

FAQs.
 
1) How fast does my order ship? We generally ship the orders the next business day.
 
2) How long does my order take? We ship from North Carolina via Smart Post and it takes 3 to 7 full days to arrive.
 
At MexicanBlankets.com shipping is free for orders within the Continental US over $25. And it’s only $5.99 for orders under $25. At this time we are not shipping internationally. For orders to Alaska, Hawaii or US territories, please email us at MexicanBlanketsHelp@gmail.com for a fast shipping quote.


All of our authentic Mexican Blankets, Serapes, Serape Ponchos, Baja Hoodies and other related products ship from Charlotte, NC via either FedEx or UPS Ground. 


We are always happy to receive your inquiries for custom prices and shipping quotes for wholesale orders. Our prices listed on the website are rock-bottom low, but if you’d like to find out more about custom quotes, please contact us at MexicanBlanketsHelp@gmail.com. We will respond within the hour during business hours and within one day during non-business hours. Our customers always come first, and your satisfaction is very important to us.


Returns

At MexicanBlankets.com you can return unused Mexican Blankets, Serapes, Serape Ponchos, Baja Hoodies and other related products within 30 days of purchase. We will pay for return shipping for orders that totaled over $50. Please contact us for a shipping label for returns. If you’d like a return label to return a product from a purchase of under $50, we will send you a label for your convenience but there will be an $5. Charge, which is less than you could ship it back for yourself. For orders that are our mistake or for a defective product, there is never a return charge.

For large wholesale orders, we reserve the right not to pay return shipping. Please contact us by email with any shipping questions. We review on a case by case basis.

 

Often the fastest and easiest way to contact us is through e-mail us at mexicanblanketshelp@gmail.com. We respond to most e-mails within 15 minutes during business hours and often within hours during non-busines hours.
 
Our hours are M-F,  9 am to 5 pm EST. We do respond to e-mails outside of business hours.  
 
E-Mail: mexicanblanketshelp@gmail.com 
 
Our Address:
 
MexicanBlankets.com
4824 Starcrest Drive
Monroe, NC 28110

 

FAQs.

 

 

 

1) How fast does my order ship? We generally ship the orders the next business day.

 

2) How long does my order take? We ship from North Carolina via Smart Post and it takes 3 to 7 full days to arrive.

 

3) When will new colors be arriving? Mexican blanket textiles have inconsistent availability. We are the only supplier that offers a choice of color combinations, but even our ability to do so is limited. 

 

You just have to check the site for updates. You can e-mail us and we can estimate the next shipment, but we cannot ever know for sure what combinations are coming.