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Shipping & Returns

Shipping

FAQs.
 
1) How fast does my order ship? We generally ship the orders the next business day.
 
2) How long does my order take? We ship from North Carolina via Fedex Ground and Smart Post and it takes 3 to 14 full days to arrive.
 
3) When will new colors be arriving? Mexican blanket textiles have inconsistent availability. We are the only supplier that offers a choice of color combinations, but even our ability to do so is limited. 
 
4) Where do you ship?  We only ship within the continental US
 
You just have to check the site for updates. You can e-mail us and we can estimate the next shipment, but we cannot ever know for sure what combinations are coming.
 
At MexicanBlankets.com shipping is free for orders within the Continental US over $25. And it’s only $5.99 for orders under $25. At this time we are not shipping internationally. For orders to Alaska, Hawaii or US territories, please email us at MexicanBlanketsHelp@gmail.com for a fast shipping quote.

We are always happy to receive your inquiries for custom prices and shipping quotes for wholesale orders. Our prices listed on the website are rock-bottom low, but if you’d like to find out more about custom quotes, please contact us at MexicanBlanketsHelp@gmail.com. We will respond within the hour during business hours and within one day during non-business hours. Our customers always come first, and your satisfaction is very important to us.



Returns

We thoroughly hope you enjoy each and every one of our products, but in the event you must make a return, please see our return policy below.  

 Unused and unopened items can be returned for a full refund within 30 days of delivery of the order.  

Please contact us prior to your return to request a return authorization.  

If the items shipped were an error on our part, or are defective, we will provide you with a free return shipping label.  

If you have just changed your mind or decided that the item is not what you wanted you will be responsible for the return shipping charges.

You do have two return options:

1) You can ship the item back using your own provider at your own cost.  Just be sure to include your order number, name and address in the box or on the label so we can properly credit your account.  Our return address is 4824 Starcrest Drive, Monroe, NC 28110.

2) We can e-mail you a FedEx return label for your use.  We will let you know the cost of the return and that amount will be deducted from your refunded amount.   Apply this label to your package ensuring any old shipping labels are removed or covered up.  Drop off at your nearest FedEX location.

CONTACT US AT mexicanblanketshelp@gmail.com for return shipping authorization and return shipping labels.  

 
Our hours are M-F,  9 am to 5 pm EST. We do respond to e-mails outside of business hours.  
 
Our Address:
 
MexicanBlankets.com
4824 Starcrest Drive
Monroe, NC 28110